Cookie Policy

At Danone, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

If you have any further questions or comments, feel free to contact us via our contact page.


What are cookies?


A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don't have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customize your browsing experience.

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Statement. We also treat cookie information as personal data where it is associated with your account or other contact information.


Types of cookies


There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.


Why do we use cookies?


Generally speaking, there are a few reasons why we may use cookies:


  • Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
  • Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
  • Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
  • Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.


Please see below for further information on the types of cookies we use.


Analytics and performance-related cookies


These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.


List of performance cookies



PurposeType of data collectedCookie nameHow long is the cookie stored?
Used to feed into Google AnalyticsWebsite activity_ga2 Years
Used to feed into Google AnalyticsWebsite activity_gid1 Min
Used to feed into Google AnalyticsWebsite activity_gat_UA-87766664-11 Min
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate heat map analytics of websitesUser interaction with website_hjIncludedInSample1 Year



Other technologies


Our website may make use of other technologies, as detailed below.


PurposeType of data collectedCookie name How long is the cookie stored?
A unique identifier for the current visitor is generated for all visitors, including anonymous visitors, and assigned to the visitor at the time they first arrive on the site.Unique identifier EktGUID1 Year
Anonymous user type identifier for an analytics feature.Website usageEkAnalytics1 Year
It controls the user session to the content management system, manage logged in user identity and site wide configuration such as language.Language informationecmWhen your close your browser
This cookie is the default one used by to uniquely identify the user's session on the site and relates the visitor's unique session to server side data.uniquely identify the user's session on the siteASP.NET_SessionIdWhen your close your browser



Your preferences


It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.


How to contact us


If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.